Owning a Powersports dealership can be rewarding provided the sales are brisk and regular. Apart from selling ATVs, UVs, motorcycles, and personal watercraft, such dealerships also sell many additional products that enhance the driving experience and keep the vehicle well-protected. Unfortunately, vehicle owners often fail to grab this opportunity to increase their profits. The reason is a lack of knowledge and expertise in selling diverse products related to the Powersports vehicle. Taking part in the Powersports F&I Training course organized by leaders in the industry can make a huge difference to both the customers and the dealership.
Taking part in the sessions regularly will not only equip the F&I staff to learn the ropes but it is also an excellent way to upgrade the existing expertise and network with other dealership owners and staff thus ensuring assistance to each other as required.
Importance Of Powersports F&I Training Course
There are sure to be multiple staff members working at your dealership. You do not have to pick and choose between them when it is time to take the training. Instead, the following F&I personnel are eligible to go ahead and attend the training sessions even when they are not directly involved in F&I tasks…
- Owner
- manager
- assistant
- consultants
- Dealers
The individual dealing with the F&I tasks must be well-informed about each aspect. From arranging financing for the customers to ensuring proper filing of loan documents and eventual investment that results in a successful closing must be done perfectly. Sure, it is the onus of the F&I manager to advise the staff and lead the team to a successful conclusion but the process can only be complete once the customer approves of the procedure and is fully satisfied.
Moreover, the F&I staff member must be confident about the information related to buying a Powersports vehicle. Being aware of the tiniest detail related to the procedure can go a long way in earning the customer’s trust. All answers to the queries made by a customer who is doubtful about the efficacy of buying the concerned Powersports vehicle must be answered promptly with the associated benefits being pointed out perfectly.
You, as the owner of the dealership, must ensure that people on the F&I team have enriched their knowledge and skills notably in the following aspects: –
- Effective communications
- Proper customer service skills
- Excellent sales skills
- In-depth knowledge of each & every F&I product offered by the dealership
- Good listening skills
- Excellent Administrative skills for handling all related paperwork and processing of documents as required
- Financial knowledge about the products and in general
Apart from the above-mentioned skills, the F&I manager is additionally responsible for managing the sales team and inspiring them with leadership abilities. However, it is of paramount importance to assess a prospective customer’s financial condition thereby being capable of selecting the most suitable financing & insurance option for them. It is imperative to be aware of the regulatory standards and ensure compliance with all the related laws without exception.
You must make an effort to find out more about the Powersports F&I Training course and help your staff overcome the challenges to maximize profitability for your dealership.
